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Pet insurance

  • We know that your pet is a loved member of the family. Our pet insurance for cats or dog gives you valuable protection and peace of mind when faced with an unexpected vet bill.

     

    Retrieve a quote |Get a quote  

  • Up to £7,000 vet’s fees 

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    Vet’s fees can be very expensive. With AXA pet insurance you won’t have to worry about treatment costs. You can rely on up to £7,000 a year in vet’s fees for your cat or dog.

     

     

    Holiday cancellation cover 

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    If you have to miss or cut short your trip because your pet is injured, has gone missing, or requires life-saving treatment, we will pay up to £3,000 towards your unrecoverable holiday costs.

     

     

    Legal liability up to £2 million 

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    If someone is injured or their property is damaged as a result of an incident involving your pet, AXA pet insurance covers you for legal liability up to £2,000,000.

     

     
     

    No time limits on your pet’s treatment 

    Many insurers stop paying for your pet’s treatment after a specified time. Not AXA. We will to continue to cover your cat or dog’s long term conditions for as long as your pet is insured with us.

     

     

    Specialist diets cover 

    If a clinical diet is recommended for your cat or dog and is only available from your vet, we’ll pay up to £200 to treat each condition.

     

     

    Behavioural and complementary therapies cover 

    Your pet can benefit from complementary and behavioural treatment if recommended by your vet, such as physiotherapy, hydrotherapy and acupuncture. We’ll pay up to £250 to cover each condition.

     

     

    Up to £500 accidental damage cover 

    If your pet causes damage to someone else’s personal property, you can claim up to £500 to cover your costs to repair or replace it.

     

     

    Up to £750 emergency kennel/cattery costs 

    If you cannot look after your pet while you or a member of your family is in hospital, we will pay boarding fees of £100 a week up to £750 in total.

     
    • Vet’s fees up to £7,000 - up to £7,000 a year in vet’s fees for your cat or dog, including up to £1,000 if they need treatment overseas
    • No time limit – we’ll cover your cat or dog’s long term conditions, for as long as they’re insured with us
    • Third party liability up to £2 million - if someone is injured or their property is damaged as a result of an incident
    • Holiday cancellation cover up to £3,000 - if you miss or cut short your trip because your pet is injured, has gone missing, or needs life-saving treatment
    • Quarantine costs up to £2,000 - if your cat or dog has travelled on the Pet Travel Scheme, we will pay quarantine costs for up to three trips a year
    • Emergency kennel or cattery costs up to £750 - if you can’t look after your pet while you or a member of your family is in hospital
    • Lost and stolen pets - you can claim up to £1,000 to advertise for its safe return, and offer up to £250 as a reward
    • Specialist treatment - such as physiotherapy, hydrotherapy and acupuncture, if recommended by your vet. We’ll pay up to £250 to cover each condition
    • Specialist diet - if a clinical diet is recommended for your cat or dog and is only available from your vet, we’ll pay up to £200 to treat each condition

  • Making a claim

    To make a pet insurance claim you can call us on 0845 900 4145*.

    You can also call the Pet Claims Line for useful advice on any related matter – we’re here to help you.

    Before you make a claim, please refer to the Special Conditions Relating To Claims under each section of your pet insurance policy for further help and information.

    We will send you a pet insurance claims form to fill in and return to us. Please keep all receipts and invoices relating to your claim – you will need to send them to us along with your completed claims form.


    Pet Claims Line: 0845 900 4145*

    *Our lines are open between 9am and 5pm Monday to Friday

     

  • Customer services

    If you need help with your online quote or want to make changes to your existing policy, call us on 0845 900 4144*. 

    *Our lines are open between 8am and 6pm Monday to Friday and 9am and 1pm on Saturdays.

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