Support with your mental health
Your mental health is incredibly important. If you’re finding it challenging to manage daily tasks, there are a host of services designed to support you.
Your GP will be able to offer you guidance based on your needs and circumstances. But for extra support, we’ve collected some information on online resources and charities dedicated to offering help.
How to get in touch
If you're struggling to manage your policy or keep up with payments, please let us know as soon as possible so we can help.
You can call us:
For car insurance customers: 0330 024 1229For home insurance customers: 0330 024 1239Lines are open Monday to Friday, 8am to 8pm and Saturday, 9am to 5pm. Closed Sunday. Bank holiday hours vary.
For business, landlord and van insurance customers: 0330 159 1508
Lines are open Monday to Friday, 8am to 6pm. Excludes bank holidays. Closed Saturday and Sunday.
For alternative contact methods, you can visit our contact us page.
Online resources
Mind
Mind have a team that gives info on lots of topics like types of mental health problems and where to get help. They can also signpost you to services in your local area that offer support.
Find out more at mind.org.uk
Sane
SANE give practical help, emotional support and specialist info to people affected by mental health, their family, friends and carers.
Find out more at sane.org.uk
YoungMinds Crisis Messenger
YoungMinds Crisis Messenger is a free, 24/7 support line for young people going through a mental health crisis. All texts are answered by trained volunteers, with support from experienced clinical supervisors.
Find out more at youngminds.org.uk
Samaritans
Samaritans are there 24/7 for anyone who’s struggling to cope, who needs someone to listen without judgement or pressure. Samaritans are not only a moment of crisis, but there to help to prevent one.
Find out more at samaritans.org
Calm
With a focus on male mental health, CALM believe that everyone deserves support – that's why their helpline and webchat service is free, confidential, anonymous and above all - there for anyone who needs it.
Find out more at thecalmzone.net