Davies appointed Supply Chain and Engineering Director

Clare Davies is appointed as Supply Chain and Engineering Director for the newly formed Claims Technical and Central Services function
Clare will be responsible for leading a strategy which supports successful end-to-end customer claims journeys

AXA UK has announced the appointment of Clare Davies as Claims Supply Chain and Engineering Director for its Claims Technical and Central Services function. Within this role, Clare will be responsible for bringing the supply chain and engineering teams together under a common structure and strategy. Critical to this strategy will be further developing partnerships with suppliers which drive innovation, cost management and most importantly, the right outcomes for customers.

Clare takes on this new role having been promoted from Head of Motor, Legal and Lifestyle Claims Supply Chain within AXA. During Clare’s 20 years with the business, she has gained a broad experience across claims including leading business transformation programmes, along with various leadership roles in sales and service, customer operations and business change.

Clare began this role in February, reporting into Karl Parr, Claims Technical and Central Services Director. This new role forms part of the recently formed Claims Technical and Central Services Function which provides strategic direction, best practice, shared services and market leading technical support to the rest of the business.

Over the last three years our Claims function has been on a huge transformation journey, enhancing processes and service to improve the overall claims experience and customer satisfaction. Great progress has been made in this transformation already and I am delighted to have Clare in this role to further strengthen our capabilities and relationships with our supply chain.

Karl Parr, Claims Technical Services Director at AXA UK

I am very pleased and excited to take on this opportunity. Supply chain and engineering are critical parts of our proposition and are significant in the ongoing transformation of the claims function. As part of our strategy, I am excited to advance our use of data and technology to support our customers and deliver a great service to them.

Clare Davies, Supply Chain and Engineering Director at AXA UK

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About AXA UK

AXA Insurance UK plc registered in England and Wales under registered number 078950 and authorised by the Prudential Regulation Authority and regulated by the Prudential Regulation Authority and the Financial Conduct Authority under Financial Conduct Authority registration number 202312. Registered office is 20 Gracechurch Street, London, EC3V 0BG.

AXA UK is part of the AXA Group, a worldwide leader in insurance and asset management, with 147,000 employees serving 94 million clients in 50 countries. In 2023, IFRS revenues amounted to Euro 102.7 billion and underlying earnings to Euro 7.6 billion. AXA had Euro 844 billion in assets under management as of December 31, 2023.

In the UK & Ireland, AXA operates through a number of business units including: AXA Insurance, AXA Health and AXA Ireland. AXA UK & Ireland employs around 10,000 staff.

Important legal information and cautionary statements concerning forward-looking statements

Certain statements contained herein may be forward-looking statements including, but not limited to, statements that are predictions of or indicate future events, trends, plans, expectations or objectives. Undue reliance should not be placed on such statements because, by their nature, they are subject to known and unknown risks and uncertainties and can be affected by other factors that could cause AXA’s actual results to differ materially from those expressed or implied in such forward looking statements. Please refer to Part 5: “Risk Factors and Risk Management” of AXA’s Universal Registration Document 2022, for a description of certain important factors, risks and uncertainties that may affect AXA’s business and / or results of operations. AXA undertakes no obligation to publicly update or revise any of these forward-looking statements, whether to reflect new information, future events or circumstances or otherwise, except as required by applicable laws and regulations.

AXA UK appoints Clare Davies as Supply Chain and Engineering Director in its Claims Technical Function