AXA UK launches new motor insurance product to meet the changing needs of customers

3 February 2022

Posted in Product

  • A new Defaqto 3 Star rated motor insurance product has been launched to provide more choice for AXA customers
  • It will deliver lower cost premiums for motorists who require a policy with fewer add-ons
  • Enhancement also made to existing Defaqto 5 Star product

AXA UK has announced the launch of a new lower premium motor insurance product, available this month.

The Defaqto 3 Star rated product provides motorists with greater choice to meet their driving needs and is suited for those who require a different level of cover to AXA’s current Defaqto 5 Star rated policy. Many drivers have changed their driving habits as a result of the COVID-19 pandemic, with fewer people driving to work and a reduction in miles being driven overall. The introduction of the new policy aims to meet these changing needs at a reduced cost.

The new product will initially launch to customers via Confused.com and MoneySuperMarket in February.

AXA UK’s existing Defaqto 5 Star rated product - now called AXA Plus Car Insurance – has also been enhanced with £1,500 cover for personal belongings, up from £300.

We always want to provide our customers with more choice to suit their individual circumstances and hope that this new product will appeal to those who are looking to benefit from an AXA motor policy at a reduced cost.

The new offering will continue to provide some of those things that really matter to our customers, such as child car seat cover and 90-day European cover, as well as the option to upgrade to include a courtesy car. Added to this, we’ve also enhanced our existing motor product to give our customers even more value.

Jo Lloyd, Retail Customer and Propositions Director at AXA UK
Summary of changes
Cover option Previous car insurance product (Defaqto 5*) AXA car insurance (Defaqto 3*) AXA Plus car insurance (Defaqto 5*)
Personal belongings £300 £150 £1500
Standard courtesy car 3 door manual courtesy car for duration of repairs + 14 days for theft/total loss Not included 3 door manual courtesy car for the duration of repairs + 14 days for theft/total loss
Courtesy car upgrade Similar sized car + 21 days for theft/total loss 3 door manual courtesy car for 14 days. No cover for theft & not recovered/total loss Similar sized car + 21 days for theft/total loss
Wrong fuel cover Covered Not covered Covered
Onward travel & overnight accommodation £300 Not covered £300
Non-approved repairer excess N/A £200 N/A
Audio and sat nav Unlimited for manufacturers standard - £1000 aftermarket £1000 regardless if standard or aftermarket Unlimited for manufacturers standard - £1000 aftermarket
Personal accident £5000 £2500 £5000
Key cover £2500 Not covered £2500
Child car seats £300 each £300 each £300 each
Medical expenses £100 £100 £100
90 day European cover Included Included Included